News and resources for Canada's top financial advisors
Planning and Advice
(April 2005) If there is a secret to success in the high-net-worth (HNW) market, it is this: you must connect with your clients. The advisor who connects with clients best will have the best clients—and by extension, will enjoy the highest level of professional satisfaction. By “connecting” with clients, I don’t mean getting on the […]
By Thane Stenner |April 6, 2005
4 min read
(April 2005) Do your clients truly understand all of the information that you communicate to them? If you said “yes,” you may want to think again. According to an international literacy study conducted in Canada by Statistics Canada, a huge portion of our population struggles to cope with living in today’s advanced society. The study […]
By Terri Williams |April 1, 2005
3 min read
(March 2005) With the ongoing saga (and media coverage) of the Terri Schiavo situation in Florida, many of your clients may be seeking more information about living wills. A living will is not the same as a power of attorney. A living will explains what a person would like (and not like) in the way […]
By Staff |March 28, 2005
2 min read
(March 2005) Sure there are software packages that will help you develop letters to clients. But many top advisors eschew those programs in favour of a more personal approach. They say written client communications are far too important to risk having them resemble form letters. Here are some tips on how to achieve that personal […]
By Philip Porado |March 24, 2005
5 min read
(March 2005) My legal practice consists of representing advisors and dealers in litigation and regulatory matters, as well as employment law. So, when an employment case recently landed on my desk, I became excited. The issue involved a dispute between advisors and a branch manager from RBC Dominion Securities in Cranbrook, B.C., who, in 2000, […]
By Ellen J. Bessner |March 18, 2005
(March 2005) With personal income taxes in the spotlight at this time of the year, some of your clients and prospects may be wondering what they can do to reduce their annual tax burden. Make them aware how you can help by sending them the following letter: Dear [Client’s name], As springtime approaches, we have […]
By Staff |March 17, 2005
(March 2005) Relationships, we are told, are the key to success in the advisory business. Fair enough. But let me ask you: what makes a good relationship with a high-networth client? Is it whether you and the client get along on a personal level? Whether the client says he or she is satisfied? Whether the […]
By Thane Stenner |March 15, 2005
(March 2005) What happens when an advisor recommends Portus to a client and then stops all communication when the firm’s assets are frozen? It’s not a pretty story, but you can probably guess the outcome. The advisor loses the client, who is left frustrated and upset. Debbie*, a single parent and business owner from Edmonton, […]
By Doug Watt |March 9, 2005
(February 2005) With Portus stuck in regulatory limbo, advisors are offering guidance to colleagues who may have referred clients to the hedge fund firm. Although the current controversy over Portus may not be directly comparable, it has some advisors harkening back to the grim days of the bear market when they were forced to deal […]
By Staff |February 28, 2005
(March 2005) Most advisors have a basic level of knowledge about their clients that comes from the “Know Your Client” information gathered at the outset of the working relationship. But over time, you can augment this “hard” information with “soft” information that can only surface in conversation. To hone your conversation technique and to develop […]
By Barry LaValley |February 21, 2005
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