News and resources for Canada's top financial advisors
Planning and Advice
As the market turmoil continues, advisors again have an opportunity to demonstrate their value. This opportunity should not be missed — volatile times are when clients look to their advisors for proactive advice. What’s more, advisors also have an opportunity to avoid the obvious, foreseeable negative result of actions made by clients who are spooked […]
By Harold Geller |September 11, 2008
5 min read
(September 2008) Imagine receiving a phone call from a respected accountant or lawyer, telling you that he has a client who really needs your expertise and would like to speak to you as soon as possible. The client fits your ideal client profile. How do you make this scenario reality on a regular basis? Start […]
By Bernie Geiss |September 4, 2008
4 min read
According to IIROC’s most recent proposal regarding financial planning standards, member firms will soon be expected to check whether or not representatives who provide financial plans have completed a single course on financial planning from the CSI or have qualified for one of various financial planning designations. A resulting fear is that, if approved, member […]
By John De Goey |September 1, 2008
3 min read
(August 2008) Regardless of their length of time spent in business, their method of revenue generation or the type of services they offer, advisors generally have too much work to do and too little time. As we discussed in earlier columns, unusually successful advisors typically put two activities — business development and client relationship management […]
By Cindy Jenner Cowan |August 18, 2008
6 min read
(August 2008) New anti-money-laundering legislation enacted in June adds a new layer of due diligence to client intake, monitoring and KYC obligations. If this weren’t enough, the rules, intended to bring Canada in-line with international standards, could push some very sensitive buttons by introducing elements that seem in conflict with privacy standards or that could […]
By Staff |August 18, 2008
2 min read
Walk in the shoes of your best clients Understanding clients and helping clients understand Watch your language Why buy a cow? Attract your natural market Set a service standard More Shawn O‘Brien columns: Set a service standard Attract your natural market Why buy a cow? Watch your language Understanding clients and helping clients understand Walk […]
By Shawn O'Brien |August 18, 2008
(August 2008) Privacy is often confused with confidentiality, although the two are quite distinct concepts. Privacy has its underpinnings in basic human rights law. Privacy laws apply to information about natural persons — individual clients, not institutions or businesses. Privacy also applies to personal information about employees in certain limited circumstances. So why does privacy […]
By Rebecca Cowdery, Prema Thiele |August 18, 2008
Two years ago, I met a couple who I’ll call Susan and Matthew LeClair. They were in their late 50’s and their retirement “nest egg” was over $1 million. Nearing retirement, they expressed concern about poor returns in their investment portfolios over many years, and a lack of service and communication with their current advisor. […]
By Beverley Moir |August 15, 2008
I was delighted when a client referred his former colleague (I’ll call her Clara) to me. Not only was this a vote of confidence in our relationship, but Clara sounded like an ideal prospect for my business. Both her socio demographic profile (late 40’s, self-employed, married to a professional, two high school children) and her […]
If you think the CRTC’s do-not-call legislation won’t affect advisors beyond avoiding those pesky window cleaners, you could be in for a surprise when September 30 arrives. First the good news: calls to existing clients are exempt from the legislation — provided you’ve been in contact with these clients within 18 months. Now, the not-so-good […]
By Deanne Gage |August 15, 2008
We use cookies to make your website experience better. By accepting this notice and continuing to browse our website you confirm you accept our Terms of Use & Privacy Policy.