Planning and Advice

Decorative pattern

Planning and Advice

Privacy matters: High-net-worth clients desire control

(August 2008) Privacy is often confused with confidentiality, although the two are quite distinct concepts. Privacy has its underpinnings in basic human rights law. Privacy laws apply to information about natural persons — individual clients, not institutions or businesses. Privacy also applies to personal information about employees in certain limited circumstances. So why does privacy […]

By Rebecca Cowdery, Prema Thiele |August 18, 2008

3 min read

Decorative pattern

Planning and Advice

First Person: Persistence for key prospect pays off

Two years ago, I met a couple who I’ll call Susan and Matthew LeClair. They were in their late 50’s and their retirement “nest egg” was over $1 million. Nearing retirement, they expressed concern about poor returns in their investment portfolios over many years, and a lack of service and communication with their current advisor. […]

By Beverley Moir |August 15, 2008

3 min read

Decorative pattern

Planning and Advice

First Person: Valuable lessons from an unsuccessful prospecting attempt

I was delighted when a client referred his former colleague (I’ll call her Clara) to me. Not only was this a vote of confidence in our relationship, but Clara sounded like an ideal prospect for my business. Both her socio demographic profile (late 40’s, self-employed, married to a professional, two high school children) and her […]

By Beverley Moir |August 15, 2008

3 min read

Decorative pattern

Planning and Advice

The CRTC, your new regulator

If you think the CRTC’s do-not-call legislation won’t affect advisors beyond avoiding those pesky window cleaners, you could be in for a surprise when September 30 arrives. First the good news: calls to existing clients are exempt from the legislation — provided you’ve been in contact with these clients within 18 months. Now, the not-so-good […]

By Deanne Gage |August 15, 2008

5 min read