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TD Canada Trust is the first — among the big five — to be ranked number one in customer service for five consecutive years by the global market research firm, Synovate.

39,000 Canadians were interviewed for the survey.

The bank scored the highest in ATM banking, online banking and telephone banking.

“Whether online, over the phone, or at a branch, customer service will always be our first priority,” said Tim Hockey, president and CEO of TD Canada Trust. “With the longest hours in the country and a growing branch network, we’re constantly focused on making banking comfortable for Canadians.”

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Manulife rolls out three new funds

Manulife Mutual Funds announced the addition of three new funds: Manulife Investment Savings Fund; Manulife Canadian Balanced Growth Fund; and Manulife Mawer Global Equity Class.

The Investment Savings fund is a short-term investment that offers capital preservation while providing a strong rate of return.

MFC Global Investment Management’s Shauna Sexsmith will manage the Balanced Growth fund’s equities portion; while VP and managing director of fixed income, Terry Carr, will manage the fund’s fixed income portion.

Equities — primarily invested in Canadian securities — will make up 40% to 60% of the fund. Meanwhile, the fixed income portion may be invested in both domestic and foreign governments as well as corporate debt.

Sub-advised by Mawer Investment Management, the Manulife Mawer Global Equity Class fund is a new addition to the Manulilife Mawer funds.

Manulife Mutual Funds also announced the appointment of Dan Cole, vice-president of MFC Global Investment Management, as lead manager for the Manulife U.S. Mid-Cap fund. He will replace Rhonda Change.

In addition, effective Dec. 19, 2009, the following funds will be terminated: Manulife Global Real Estate Fund; Manulife Global Tactical Fund; Manulife Real Return Strategy Fund; and Manulife International Large Cap Fund.

(08/21/09)