Home Breadcrumb caret Economy Labour shortages cost small businesses $38 billion in lost sales last year: CFIB Staffing issues led some employers to work more hours, reduce hours of operation and refuse services contracts By The Canadian Press | November 29, 2023 | Last updated on November 29, 2023 1 min read Small businesses lost more than $38 billion in revenue opportunities last year because of labour shortages, according to estimates from the Canadian Federation of Independent Business. CFIB economist Laure-Anne Bomal said staffing shortages led to some employers working more hours, reducing their hours of operation and refusing services or contracts. Bomal says while the number doesn’t indicate the Canadian economy lost billions of dollars, it is still a significant amount of revenue that small businesses could have benefitted from. The report says small businesses in the construction sector saw the biggest loss in potential business opportunities, estimated to top $9.6 billion last year, followed by the retail sector losing out on an estimated $3.8 billion and social services with a $3.3 billion loss. Regionally, small businesses in Ontario posted the highest potential revenue opportunity losses in 2022, estimated at $16 billion, followed by Quebec and Alberta. CFIB offered solutions in its report including work-integrated learning in high school for youth, labour mobility of core workers aged 24-64 and tax credits for career extensions among other policy suggestions. Subscribe to our newsletters Subscribe The Canadian Press The Canadian Press is a national news agency headquartered in Toronto and founded in 1917. Save Stroke 1 Print Group 8 Share LI logo